For me, as a first-time homebuyer, it was a unique experience, filled with questions and concerns, but Ken and his team made the process smooth and enjoyable. Despite my concerns and questions, Ken took the time to explain the mortgage process step-by-step and responded calmly and patiently to all my calls and messages. His team was organized, knowledgeable, and attentive. Thanks to Ken and his team, my family and I are now officially homeowners. I highly recommend Ken and his team. They are excellent people and professionals in the mortgage industry, especially for first-time buyers.