After trying to refinance, unsuccessfully, for a year. It took a month for Dana, Ashley and Tara to help us through the process. They were professional, kind and understanding. Thank you. I think the only thing that could have been better was the attorney giving a little more information. Since covid and the increased use of notary, it would be nice to have an explanation sheet. Info about the processes that are next. Paperwork, overnight to office. Presentation of paperwork to County offices and anything else that happens before dispersion of funds. I know this isn't on your end, but might be helpful for your clients. Our experience was wonderful. Anytime I hear of someone wanting to refinance, you can rest assured I will recommend Dana and her team!.