We really had a great experience, except when we were signing the papers to close. The lady who came to help us sign papers was not very helpful. I had a couple questions and she said she didn't know what it was on the paper I was signing.... Kind of concerning. I went ahead in good faith... But she hadn't even read the papers and had said things like "huh, I've never seen that before." Or "well let's see... I think what you are interrupting that as of probably accurate" 😶 She was so kind, just not very helpful.